Category Archives: Client


As the Appraisal Institute continues to monitor guidance from the Centers for Disease Control and Prevention and the World Health Organization, AI is taking seriously the health, safety and well-being of its professionals, customers and staff during the coronavirus pandemic. In this fluid environment, the Appraisal Institute encourages its professionals to remain aware of developments […]

As a job manager or chief appraiser at a bank

As a job manager or chief appraiser at a bank, appraisal workflow can be handled by Outlook/Excel, outsourced to AMCs or third-party workflow platforms. Sometimes when we’re talking with prospects about our workflow platform YouConnect we hear, “Yeah, we’re good” and “If it’s not broke, don’t fix it.” Understandably, you’re busy. Very busy. There’s little […]

Teamwork is defined as a collaborative effort

Teamwork is defined as a collaborative effort of a group to achieve a common goal or to complete a task in the most effective and efficient way. Simple enough, but are the team players  on your appraisal department engaged? A recent Dale Carnegie white paper suggests that; “Engaged Employees (EE) are a competitive advantage, and […]

De-risking the bank

Is your appraisal workflow and vendor management system in-line with your financial institutions interconnected strategic initiatives? Linda Tuck Chapman is the author of Third-Party Risk Management, Driving Enterprise Value. It’s an excellent read for those in the strategic relationship space working to provide financial institutions with more opportunities to innovate. In the book, she highlights […]

To Catch A Thief

The fact is that unless you’re an attorney or a CPA you probably don’t run time or project management software like Timeslips, Zola, Toggl, Mind42, Rescue Time or others. And as a result you aren’t and really can’t bill clients in that fashion; if you could, today’s tech tools could help solve the problem. Maybe. At […]


  Credible-ish?   What makes an appraisal credible? How about an evaluation? Any valuation product that flows through your credit department needs to be credible. Don’t cross your fingers and hope for the best. Appraisals and evaluations need to be clear and not misleading regardless if the writer is in the credit department, outside appraiser […]

Be in the driver’s Seat

Who doesn’t want to be in control? Truth is, few things in life really are under our control. However, appraisal and vendor management is one of them. As a chief credit officer, how’s your “car” (analogy for your appraisal department) performing? Specifically, the selection and the engagement workflow process. Educational and market experience for specific […]